Everything was exceptional nice and clean, staff members where very nice and polite. They greeted us with pleasure and attentive attitude. Over all our experience was very delightful and perfect. Our room was very spacious, and it had a beautiful view.
Nilian
Şubat 2025
We love the location and the staff here at the Krystal. They have made some very nice updates and seem to be constantly trying to improve. The hotel is kept clean. Cconsidering it's a beach resort that is no small task! I also felt comfortable and safe! It's our 4th time to Ixtapa and our 3rd at the Krystal. We'll be back!
Michele
Şubat 2025
The location was great, the hotel very nice, the food very good (mostly Mexican in the mornings and afternoons, and some international cuisine as theme dinners at night), and the pool pleasantly warm and not cold at all. As a Mexican myself, I can say that I enjoyed my stay here very much and my whole family feels the same way. The hotel organised many activities, such as a free dolphin show, dance classes, etc.
María
Mart 2023
The food was fantastic. Real mexican food and tasty. My kids loved playing in the ocean with the waves more than Cancun because the water was clean and no rocks to step on. We even went for a run barefoot early in the morning. The sand felt great in your feet.
Damaris
Nisan 2023
Excellent amenities and good food quality overall.
Astaroth
Mart 2023
The service is impressive, impeccable. Thanks to Candido that welcomed us and made us feel at home, thanks to Hilario and Nadia for making everything possible so that we could make the most out of my boyfriend's family visiting us. Shout-out to Aranza for making a special evening possible; we will share these memories forever. Thank you. The rooms are a good size, the view is great, the bed is so comfortable, the shower has good pressure, hot water.
Emilie
Kasım 2022
Location was excellent. Staff was excellent and service was terrific. Beach access was excellent.
Lorenzo
Şubat 2024
The young man at the front desk was very friendly and respectful. The ceviche bar is excellent!
Luz
Haziran 2023
Food: All was good, fruit fantastic, OJ the best in the world. Great room, view, and shower. CNN great. Reading ideal.
Mark
Mayıs 2024
Loved that is was beachfront and everything was easily accessible. The resort was beautiful and well maintained. I loved that they had different restaurants onsite and even a taco truck!
Marisela
Haziran 2024